How to speed up your laser cutting order
We are specialists in our field, we have a great system and team in place, so we average a four day lead time on our laser cutting orders. Many of our customers work on time critical projects, so our accurate lead times and speed of turnaround are a major reason why we are often chosen as regular supply partners.
While the main responsibility is with us to process and deliver your order promptly, there are things that you can do when placing your laser cutting order to assist us in processing your components quickly.
YOUR ENQUIRY
A well composed enquiry is the basis of quickly processing your laser cutting order. For all orders we need:
CAD Drawings
We can process drawings in DWG, DXF or NC format
Materials
The material(s) you require, thickness, grade and finish plus grain orientation if applicable
How Many?
The number of each component you require
Delivery Address
Delivery address or collection details
Please set out the order information clearly and in one place, in the body of your enquiry email is a good place, perhaps even in a table format for extra clarity if there are several different components. Make sure that it is clear which order details apply to which component drawing.
You can find information about the materials, grades and finishes that we supply and laser cut in our materials section.
Your Drawings
We prefer to be supplied with drawings for laser cutting orders. We can draw simple shapes for you, but this will increase the time it takes to process your order.
ONE FILE
It might not always be possible, but if you supply us with one file with all of the required components on instead of each component as a separate file, we can process your drawings much more quickly.
ACCURACY
The accuracy of your drawings is important, please take the time to check them before sending them to us. Our auditors will check them for you, but if they find anything that looks wrong or is ambiguous, a member of our sales team will be in contact with you to clarify and this will add to your lead time.
For more information please see our article about how to prepare your drawings.
PAYMENT
If you are a new customer, you will be required to pay in advance. The quicker you pay, the sooner your laser cutting order will be on its way to you!
YOUR RESPONSES
Even with the most straightforward laser cutting order, there will be a couple of emails back and forth to confirm details. The quicker you are to respond, the sooner your components will be processed.
IN SUMMARY
EMAIL LASERED COMPONENTS!
We strive to return quotes within an hour of receiving an enquiry and the majority of the time we succeed! Our quotes aren’t just fast, they’re accurate and there are no hidden charges. Our sales team are in the office from 8am to 5.30pm Monday to Thursday and 8am to 4.30pm on Friday. Send your laser cutting order to us before 4.30pm (or 3.30pm on Fridays) and we can keep this up.
We are laser cutting specialists, our aim is not just to provide components fast, but also at the best possible quality and price enabling you to deliver your project on time and on budget. If you have any enquiries, don’t hesitate to contact our sales team sales@lasered.co.uk or 01376 327 182.
Fast Quotes
Accurate price, reliable lead time, no hidden extras
To get a competitive laser cutting cost for your next project, don’t hesitate to contact us. We aim to answer quotes sent between 7.30am and 4pm within one hour. Outside these hours we will respond the next working morning.
We accept DXF, DWG and NC files, please send information about which material, thickness and quantities you require.
Please note: We are unable to provide quotes or prices over the phone, please email us your requirements and we will respond as quickly as possible.