FAQs2020-03-23T10:09:07+00:00

Laser cutting FAQs

We’ve compiled a list of FAQs about laser cutting, but if you can’t find the answer please call our sales team on 01376 327182.

Order Process

About laser cutting - deliveryAbout laser cutting - delivery
Can I bring a sample in for you to work from?2020-01-16T15:22:45+00:00

We can only work from CAD files or fully dimensioned drawings. We accept DXF, DWG or NC files.

How long is my quote valid for?2020-01-16T15:22:56+00:00

Quotations are valid for 14 days.

Do you offer a CAD service?2020-01-16T15:23:03+00:00

We do not currently provide a CAD service.

Do you hold all materials in stock?2020-03-25T16:53:06+00:00

We keep a wide range of materials and thicknesses in stock, take a look at our materials section for further information. If you have any queries, please ask one of the sales team for further details on 01376 327 182 or sales@lasered.co.uk

Can you send me a sample?2020-01-16T15:23:49+00:00

Samples can be provided when required, please send further details so that we can provide you with a quote.

How can I obtain a quotation and what do I need to provide?2020-01-16T15:23:54+00:00

Please provide details of the number of components you require, the material and thickness you need them cut from and CAD files along with your delivery address to the sales email sales@lasered.co.uk.  We can draw simple shapes but it is best to provide us with CAD files, we accept DXF, DWG or NC files.

In what format can I send the CAD files?2020-03-25T17:02:09+00:00

We accept DXF, DWG or NC files. We are able to draw basic shapes but prefer to have the CAD files when available. Please see our guide on how to prepare your drawings.

Can I pay for an express service?2020-01-16T15:24:30+00:00

Unfortunately we do not offer an express service. We can however, price for any job to be booked onto a morning delivery. This will need to be requested at quotation stage.

Do you accept free issue material?2020-02-28T16:35:11+00:00

We do not accept free issue material. This was something we offered in the past, but have since decided to move away from.

Can I get a material certificate for my order?2020-01-30T16:44:52+00:00

We supply and keep on file all material certificates for all parts and orders in materials, S275JR, S355JR&J2 and all stainless steel and aluminium.

Do you supply material?2020-01-30T16:45:13+00:00

Yes we supply the material for all components that we cut, we cut various grades of mild steel, stainless steel, aluminium, brass, copper, galvanised steel and Zintec. See the list of materials section for more information.

Can I get a Certificate of Conformity for my order?2020-01-30T16:45:19+00:00

Every delivery of laser cut components comes with a Certificate of Conformity as standard.

Price

About laser cutting - deliveryAbout laser cutting - delivery
Do you charge for a full sheet if I only need a few small parts?2020-01-16T15:22:13+00:00

No, we only charge for the section of the metal sheet required for your job.

How long is my quote valid for?2020-01-16T15:22:56+00:00

Quotations are valid for 14 days.

Will price per piece be cheaper on bigger quantities?2020-01-16T15:23:19+00:00

Dependant on the quantities ordered, the unit can price can decrease the more you order.

How can I pay for my order and what are the payment terms?2020-01-16T15:24:10+00:00

Payment terms and payment methods will be clarified when opening an account.

Can I pay for an express service?2020-01-16T15:24:30+00:00

Unfortunately we do not offer an express service. We can however, price for any job to be booked onto a morning delivery. This will need to be requested at quotation stage.

What is your minimum order quantity or value?2020-01-30T16:43:40+00:00

We don’t have a minimum order quantity, but our minimum order value is £50 plus VAT.

Finished Product

About laser cutting - deliveryAbout laser cutting - delivery
Do you offer folding or deburring?2020-02-05T15:39:32+00:00

We do not offer any secondary operations such as folding. All of the components you receive will come straight from the laser.

I don’t want a lead-in on my part. Can you do this?2020-03-09T09:16:19+00:00

A lead-in is essential to the laser cutting process so there will always be a lead-in pip.

What is the smallest part you can cut?2020-01-16T15:21:42+00:00

This depends on various factors including the design of the component required, the thickness and material being laser cut and would need to be confirmed by production to ensure a good quality final product.

Do you offer engraving?2020-01-16T15:22:35+00:00

We can offer etching in the form of a light scratch, mostly for identification purposes.

What can I expect my finished items to be like?2020-01-16T15:23:29+00:00

Care is taken when laser cutting and processing the parts, so they will be as scratch free as possible, but we do not provide any secondary processes.

We can order stainless and aluminium between the thicknesses of 0.9mm and 3mm with a protective plastic  coating which is specifically designed for fibre laser cutting. This will help keep the A face of the product scratch free and will give some protection during the fabrication process.

Will my items arrive polished and finished?2020-01-16T15:23:35+00:00

The price we provide is for laser cutting only – we do not offer secondary operations and/or finishing services.

How accurate is laser cutting?2020-01-16T15:24:04+00:00

One of the main advantages of laser cutting is the accuracy, our laser cutting tolerances are +/-0.25mm

Do you accept free issue material?2020-02-28T16:35:11+00:00

We do not accept free issue material. This was something we offered in the past, but have since decided to move away from.

What is the minimum size of hole you can laser cut?2020-01-30T16:43:56+00:00

To make tolerance we say that the smallest hole we can laser cut is to match the thickness of the plate, ie 10mm plate, 10mm hole. We can cut much smaller than this but the tolerance cannot be kept, it is ideal for a pilot hole.

What is the largest part size you can cut?2020-01-30T16:44:42+00:00

Our maximum sheet size is 3000 x 1500mm, but due to the laser cutting process requiring a border around the sheet, our maximum part size we can cut is 2980 x 1480mm.

Do you supply material?2020-01-30T16:45:13+00:00

Yes we supply the material for all components that we cut, we cut various grades of mild steel, stainless steel, aluminium, brass, copper, galvanised steel and Zintec. See the list of materials section for more information.

Delivery

About laser cutting - deliveryAbout laser cutting - delivery
Can I collect the order myself?2020-01-16T15:23:11+00:00

We can notify you when your order is available for collection, this must be stated at time of enquiry.

Where do you deliver to?2020-01-16T15:23:59+00:00

We deliver all over the UK. Please confirm your delivery address when ordering.

How will my order be delivered?2020-01-30T16:44:24+00:00

Depending on where you are based and the size and weight of your order, we use a combination of our in-house delivery service, TNT and overnight pallet networks to get your orders to you quickly.

When can I expect my order once it has been placed?2020-01-30T16:45:00+00:00

Our average lead time is 3-4 working days but this does change due to demand. Our sales team will advise you of current lead times when contact us to enquire or place your order.

Any Questions about laser cutting?

If you can’t find the answer you are looking for, please contact our knowledgeable sales team, who will be able to advise you on any laser cutting related questions.