FAQs2020-03-23T10:09:07+00:00

Laser cutting FAQs

We’ve compiled a list of FAQs about laser cutting, but if you can’t find the answer please call our sales team on 01376 327182.

Order Process

About laser cutting - deliveryAbout laser cutting - delivery
How can I obtain a quotation and what do I need to provide?2020-05-26T09:15:12+00:00

Please provide details of the number of components you require, the material and thickness you need them cut from and CAD files along with your delivery address to the sales email sales@lasered.co.uk.  We can draw simple shapes but it is best to provide us with CAD files, we accept DXF, DWG or NC files.

Please see our guide on how to prepare your drawings to enable us to process your order as quickly as possible: https://lasered.co.uk/technical-information/preparing-drawings/

How long is my quote valid for?2020-05-21T08:03:28+00:00

Quotations are valid for 14 days from the date of issue.

Do you hold all materials in stock?2020-05-21T11:22:44+00:00

We keep a wide range of materials and thicknesses in stock, but we order some less popular materials in only as required, so these will be subject to slightly longer lead-times. Please take a look at our materials section for further information. If you have any queries, please ask one of the sales team for further details on 01376 327 182 or sales@lasered.co.uk

Can you send me a sample?2020-05-21T11:24:11+00:00

Samples can be provided when required, please send further details so that we can provide you with a quote.

Please read our guide on what to send us for a fast and accurate quote for your laser cutting: https://lasered.co.uk/technical-information/preparing-drawings/

In what format can I send the CAD files?2020-05-21T12:50:38+00:00

We accept DXF, DWG or NC files. All drawings will need to be supplied in a 2D format. We are able to draw basic shapes but prefer to have the CAD files when available.

Preparing your drawings for laser cutting correctly will help to streamline your order process, enabling us to get your order out to you as quickly as possible. Please see our guide on how to prepare your drawings.

Can I pay for an express service?2020-01-16T15:24:30+00:00

Unfortunately we do not offer an express service. We can however, price for any job to be booked onto a morning delivery. This will need to be requested at quotation stage.

Do you accept free issue material?2020-05-14T10:19:48+00:00

No, we stock all the materials that we cut and use our purchasing power to pass savings on to you. Then we can provide you with a price including, material, processing and delivery, and you don’t need to source your materials.

Can I get a material certificate for my order?2020-01-30T16:44:52+00:00

We supply and keep on file all material certificates for all parts and orders in materials, S275JR, S355JR&J2 and all stainless steel and aluminium.

Do you supply material?2020-05-21T13:24:19+00:00

Yes we supply the material for all components that we cut, we cut various grades of mild steel, stainless steel, aluminium, brass, copper, galvanised steel and Zintec. See the list of materials section for more information.

Can I get a Certificate of Conformity for my order?2020-05-21T13:19:01+00:00

Every delivery of laser cut components comes with a Certificate of Conformity as standard.

Find out more about our accreditations here: https://lasered.co.uk/technical-information/documentation/

Lasered Components offers full traceability for all our components from source to delivery, mill certificates are available for; S275, S355, all aluminium and all stainless steel. Find out more about traceability here: https://lasered.co.uk/technical-information/traceability/

Can I bring a sample in for you to work from?2020-05-26T11:23:25+00:00

We prefer to work from original CAD files or fully dimensioned drawings provided by the customer. Measuring and copying a component is time consuming and might not be accurate if the part has been used and is worn or damaged or if secondary processes have been applied.

All drawings need to be supplied in a 2D format, we accept DXF, DWG or NC files. If you prepare your drawings for laser cutting correctly, it will help to streamline your order process, enabling us to provide you with an accurate quote and get your order out to you as quickly as possible.

Find out more about how to prepare your drawings to send to us: https://lasered.co.uk/technical-information/preparing-drawings/

Do you offer a CAD service?2020-05-26T11:26:23+00:00

We do not currently provide a CAD service, we can draw simple shapes but it is best if the customer provides us with CAD files. We accept DWG, DXF and NC files for laser cutting. All drawings will need to be supplied in a 2D format because we only cut flat components from sheets of metal.

Find out more about how to prepare drawings to send to us here: https://lasered.co.uk/technical-information/preparing-drawings/

Price

About laser cutting - deliveryAbout laser cutting - delivery
Do you charge for a full sheet if I only need a few small parts?2020-05-20T14:38:25+00:00

No, we only charge for the section of the metal sheet required for your job.

We ‘nest’ jobs on sheets to make the best use of materials. Nesting is the term for arranging the parts to be cut on the sheet of metal in a way that minimises waste, this has the dual benefits of creating less waste product and keeping material costs down for you.

How long is my quote valid for?2020-05-21T08:03:28+00:00

Quotations are valid for 14 days from the date of issue.

Will the price per piece be less on a larger order?2020-05-26T12:41:52+00:00

We offer competitive prices for all quantities and size of orders. Larger quantities usually allow for better material utilisation and bigger savings, contact our sales team for a quote sales@lasered.co.uk.

How can I pay for my order and what are the payment terms?2020-01-16T15:24:10+00:00

Payment terms and payment methods will be clarified when opening an account.

Can I pay for an express service?2020-01-16T15:24:30+00:00

Unfortunately we do not offer an express service. We can however, price for any job to be booked onto a morning delivery. This will need to be requested at quotation stage.

What is your minimum order quantity or value?2020-01-30T16:43:40+00:00

We don’t have a minimum order quantity, but our minimum order value is £50 plus VAT.

Finished Product

About laser cutting - deliveryAbout laser cutting - delivery
Do you offer folding, deburring or any other secondary services for the laser cut items?2020-05-20T14:16:17+00:00

We do not offer any secondary operations such as folding, deburring or welding. All of the components you receive will come straight from the laser cutting machines.

I don’t want a lead-in on my part. Is this possible?2020-05-20T14:27:53+00:00

A lead-in is essential to the laser cutting process, so there will always be a lead-in pip. The lead-in ensures that the laser enters the cut line smoothly but it does result in a lead-in pip, a small bump on the outer edge of the component.

We will add lead-ins for you on the drawings as part of the setting up process, so there is no need for you to add these on your drawings. If you have a specific requirement, this will need to be discussed with the sales team to ensure your component is as you require whilst making sure the laser cutting process goes as smoothly as possible.

You can find out more about preparing drawings here: https://lasered.co.uk/technical-information/preparing-drawings/

What is the smallest part you can laser cut?2020-05-20T14:34:42+00:00

This depends on various factors including the design of the component required, the material and thickness being laser cut. Minimum part size would need to be confirmed by production to ensure a good quality final product.

Do you offer engraving?2020-05-20T14:39:13+00:00

We do not offer an engraving service, but we can offer etching in the form of a light scratch, mostly for identification purposes.

What can I expect my finished items to be like?2020-05-21T11:20:33+00:00

Care is taken when laser cutting and processing the parts, so they will be as scratch free as possible, however we do not offer any secondary operations or finishing processes.

We can order stainless and aluminium between the thicknesses of 0.9mm and 3mm with a protective plastic coating which is specifically designed for fibre laser cutting. This will help keep the A face of the product scratch free and will give some protection during the fabrication process.

Will my items arrive polished and finished?2020-01-16T15:23:35+00:00

The price we provide is for laser cutting only – we do not offer secondary operations and/or finishing services.

How accurate is laser cutting?2020-05-21T11:31:30+00:00

One of the main advantages of laser cutting is the accuracy, our laser cutting tolerances are +/-0.25mm.

Find out more about our laser cutting technology here: https://lasered.co.uk/our-technology/

Do you accept free issue material?2020-05-14T10:19:48+00:00

No, we stock all the materials that we cut and use our purchasing power to pass savings on to you. Then we can provide you with a price including, material, processing and delivery, and you don’t need to source your materials.

What is the minimum size of hole you can laser cut?2020-01-30T16:43:56+00:00

To make tolerance we say that the smallest hole we can laser cut is to match the thickness of the plate, ie 10mm plate, 10mm hole. We can cut much smaller than this but the tolerance cannot be kept, it is ideal for a pilot hole.

What is the largest part size you can cut?2020-01-30T16:44:42+00:00

Our maximum sheet size is 3000 x 1500mm, but due to the laser cutting process requiring a border around the sheet, our maximum part size we can cut is 2980 x 1480mm.

Do you supply material?2020-05-21T13:24:19+00:00

Yes we supply the material for all components that we cut, we cut various grades of mild steel, stainless steel, aluminium, brass, copper, galvanised steel and Zintec. See the list of materials section for more information.

Delivery

About laser cutting - deliveryAbout laser cutting - delivery
Can I collect the order myself?2020-05-21T11:17:59+00:00

Yes, we can notify you when your order is available for collection, please make this request when you make your enquiry.

We are currently running a no-contact delivery and collection procedure – you will be given details of this when you place your order.

Where do you deliver to?2020-05-21T11:27:08+00:00

We deliver laser cut metal components all over the UK.

Please confirm your delivery address when ordering so that we can select the most suitable service and provide you with an accurate price.

How will my order be delivered?2020-01-30T16:44:24+00:00

Depending on where you are based and the size and weight of your order, we use a combination of our in-house delivery service, TNT and overnight pallet networks to get your orders to you quickly.

When can I expect my order once it has been placed?2020-01-30T16:45:00+00:00

Our average lead time is 3-4 working days but this does change due to demand. Our sales team will advise you of current lead times when contact us to enquire or place your order.

Any Questions about laser cutting?

If you can’t find the answer you are looking for, please contact our knowledgeable sales team, who will be able to advise you on any laser cutting related questions.