Order Process FAQs
We’ve compiled a list of FAQs about our order process, but if you can’t find the answer please call our sales team on 01376 327182.
Frequently Asked Questions
Copyright on Drawings: All parts and designs created by Lasered Components are copyrighted. Reproduction or use of these materials requires written permission.
Copyright protects original works of authorship, including drawings and designs. In the context of Lasered Components CAD drawings created based on a customer’s hand sketch:
The original hand sketch may be protected by copyright if it is sufficiently creative and unique.
If Lasered Components creates a CAD drawing based on the hand sketch, we hold the copyright to the CAD file itself, as it is a new, distinct work based on the original sketch.
The copyright owner of the hand sketch retains rights to the sketch itself, whilst Lasered Components holds rights to the specific design and presentation in the CAD file.
Our drawing service is only available to those customers who wish to order laser cutting, or laser cutting and bending.
The time needed to create a CAD drawing or design will depend on the complexity and technicality of the model. We can normally deliver simple projects of 1 components within a couple of hours whereas more detailed designs or multiple drawings may take in excess of a couple of days.
We provide comprehensive, dimensioned drawings that are ready for production. Before finalising your order, we will share a screenshot of your parts via email for your final review and approval.
Yes! There are some basic details that we will require from you to be able to create the drawing ready for laser cutting, the more detailed your description or hand sketch, the more accurate the final drawing will be, and so will your parts.
All drawings are made with a view for them to be laser cut from sheet metal with the option of bending and powder coating if these services are required. We are able to produce a quote for all of these services, or just drawing and laser cutting.
Unfortunately not, we cannot advise on your product design. However, we can advise on our laser and bending capabilities, you will then be able to instruct us to make changes to your drawings based upon this information.
CAD is an acronym for Computer-Aided Design. Using CAD drawings, we are able to create a range of parts suitable for both simple and complex laser cutting and bending sheet metal projects.
Please provide details of the number of components you require, the material and thickness you need them cut from and CAD files along with your delivery address to the sales email sales@lasered.co.uk. We can draw simple shapes but it is best to provide us with CAD files, we accept DXF, DWG or NC files.
Please see our guide on how to prepare your drawings to enable us to process your order as quickly as possible: https://lasered.co.uk/preparing-your-drawings-for-laser-cutting/
If you don’t have access to AutoCad or a similar CAD program to create a drawing to send to us, you can find free or low cost CAD software online. Sketchup is available as a free 30 day trial and we know that the web-based ‘Shop’ option of the software should fulfil the needs of most of our clients for a relatively small annual fee. You can create fully dimensioned technical drawings of the metal components you require and save them as DXF or DWG files for us to use to price and produce your order.
General enquiries are welcome by phone 01376 327182, but unfortunately we cannot offer prices, quotations or take orders over the phone.
There are several parameters that affect component pricing which are calculated by our system after drawings of your component are uploaded. We also need to have a traceable record of all of the details of your order from beginning to end.
We also have a guide about how to prepare your drawings for laser cutting.
Due to the current market conditions, our quotes are valid for five days or until the end of the month, whichever comes first.
We keep a wide range of materials and thicknesses in stock. We source less popular materials on a job by job basis and are sometimes subject to a longer lead time, your Estimator will be able to give you more specific information when you request a free quote.
Please take a look at our materials section for further information. If you have any queries, please ask one of the sales team for further details on 01376 327 182 or sales@lasered.co.uk
Samples can be provided when required, please send further details so that we can provide you with a quote.
Please read our guide on what to send us for a fast and accurate quote for your laser cutting https://lasered.co.uk/preparing-your-drawings-for-laser-cutting/
We accept DXF, DWG or NC files. All drawings will need to be supplied in a 2D format. We are able to draw basic shapes but prefer to have the CAD files when available.
Preparing your drawings for laser cutting correctly will help to streamline your order process, enabling us to get your order out to you as quickly as possible. Please see our guide on how to prepare your drawings.
We aim to maintain optimum lead times for all of our customers, so we do not offer an express service. We can however, price for any job to be booked onto a morning delivery. This needs to be requested at the quotation stage.
No, we stock all the materials that we cut and use our purchasing power to pass savings on to you. Then we can provide you with a price including, material, processing and delivery, and you don’t need to source your materials.
We supply and keep on file all material certificates for all parts and orders in materials, S275JR, S355JR & S355J2 and all stainless steel and aluminium.
For more info about material certificates and traceability read this: https://lasered.co.uk/documentation-traceability/
Yes we supply the material for all components that we cut, we cut various grades of mild steel, stainless steel, aluminium, brass, copper, galvanised steel and Zintec. See the list of materials section for more information.
Every delivery of laser cut components comes with a Certificate of Conformity as standard.
Find out more about our accreditations here: https://lasered.co.uk/technical-information/documentation/
Lasered Components offers full traceability for all our components from source to delivery, mill certificates are available for; S275, S355, all aluminium and all stainless steel. Find out more about traceability here: https://lasered.co.uk/documentation-traceability/
We can look at a physical sample or photograph to see if we can laser cut what you require, if viable we will need you to provide CAD files or fully dimensioned drawings to process your order. Measuring and copying a component is time consuming and might not be accurate if the part has been used and is worn or damaged or if secondary processes have been applied.
All drawings need to be supplied in a 2D format, we accept DXF, DWG or NC files. If you prepare your drawings for laser cutting correctly, it will help to streamline your order process, enabling us to provide you with an accurate quote and get your order out to you as quickly as possible.
Find out more about how to prepare your drawings to send to us: https://lasered.co.uk/preparing-your-drawings-for-laser-cutting/
